Where We Ship
We ship to all 50 U.S. states. International shipping isn't available right now, but we're working on it. If you're outside the United States and want our products, drop us a line — we'll see what we can figure out.
How Long It Takes
Sauce, rub, and combo orders ship from Arkansas on Tuesdays and Thursdays only. After fulfillment begins Tuesday, July 14, 2026, your order goes out on the next available ship day.
Ships on Tuesdays and Thursdays. Once your package is on the truck, most U.S. addresses receive it in 3–5 business days via standard ground shipping.
Shipping Rates
Shipping is calculated at checkout based on your address and the weight of your order. Sauce and rub are heavy, so we'll be straight with you: shipping a single bottle costs almost as much as shipping four. If you're going to order, order enough to make the trip worth it.
Tracking Your Order
You'll get a confirmation email when your order is placed and a second email with tracking information when it ships. If you don't see them, check your spam folder before emailing us — they sometimes end up there.
If Something Goes Wrong
Glass bottles in cardboard boxes occasionally don't survive the journey. If your order arrives broken, leaking, or damaged in any way, just email us with your order number and a photo. We'll send a replacement out the door — no return required.
Returns
All Sauce Beautiful and Spice Beautiful orders are final sale — no returns, no refunds (including Refill Club prepaid year schedules). See our refund policy for full details. Damaged or lost-in-shipping items will be replaced.
Apparel and non-food merch may be eligible for exchange if unused — contact us before sending anything back.
Lost Packages
If tracking shows your package as delivered but you can't find it, give it 24 hours (it sometimes shows up the next day) and then contact us. We'll work with the carrier to locate it or send a replacement.
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